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Privacy Policy

Carroll Refrigeration Products respects customer privacy.  It is an important part of our relationship with our customers.  The following privacy policy conforms to internet privacy standards.   Any concerns, questions or comments regarding our privacy policy are to be directed to Robin Carroll at info@carrollre.com.au

Collection of Information

To provide the best possible service to our customers, we may require information from you when using Carroll Refrigeration Products website.

All contact details and correspondence may be collected and stored with regard to sales, support, accounts and emails.

Contact details and correspondence may be collected via correspondence from you and/or your company by email, telephone, mail, fax or through our website. 

Use of Collection Information

All details collected by Carroll Refrigeration Products is required to ensure we provide our customers with products and/or service at the highest level.  All correspondence is recorded as a service reference and for staff development.

Storage of Collected Information

Security of your personal information is important to Carroll Refrigeration Products.  Information such as credit card numbers on our website is encrypted Transport Layer Security (TLS).  Credit card details are collected only for the purpose of processing your order.  We never store complete credit card details

We use secure systems to process your payments and follow accepted industry standards to protect your personal information.  Also see our security policy.   If you have any concerns, questions or comments contact Robin Carroll by email info@carrollre.com.au

Access to Collected Information

Personally identifiable information changes sometimes.  You may correct, update, delete or deactivate your information with us at any time by emailing us at info@carrollre.com.au


When placing an order with us we may request personally identifiable information from you.  We may require contact information (ie name, email and postal address) as well as financial information (ie credit card number and expiry date).

We use this information for billing purposes and to effectively fill your order.  If for some reason we cannot process your order, we will use this information to contact you.


Carroll Refrigeration Products use your personal information for necessary communications, (ie emails, account information and service details).  We may send promotional emails and your personal information will be used for this purpose.  If at any time you do not wish to receive such communication, you can request to be removed from any mailing list by emailing info@carrollre.com.au .

You will be notified if/when your personal information is collected by any third party, so you can make an informed choice as to whether or not to share your information with that party.

Third Parties

Carroll Refrigeration Products may at its discretion use other third parties to provide essential services on our business processes. We may share your details as necessary for the third party to provide that service

All third parties are prohibited from using your personally identifiable information for any other purpose.

Carroll Refrigeration Products does not share any information with third parties for any unknown or unrelated uses.


When required by law Carroll Refrigeration Products reserve the right to disclose your personally identifiable information, where we consider that disclosure is necessary to protect our rights and/or comply with a judicial proceeding, court order, or legal process served on our Website.


Links on the Carroll Refrigeration Products website to external entities are not covered within this policy. The terms and conditions contained in this privacy statement cover the domain name of www.carrollrefrigerationproducts.com.au only.

Changes to Privacy Policy

We reserve the right to modify this privacy policy at any time.  Please review it regularly.  We will post changes to this policy on the homepage of our website so you are aware of what information we collect, how we use it and under what circumstances we use it.  We may notify you by email of major changes to this policy.